Technology and necessary efforts to safeguard digital information aren’t generally things that lawyers give a lot of thought about unless they directly apply to their cases. However, absent the right tech and IT support, law firms are likely to flounder, if not outright failure. From protecting the identities and confidential information of their clients and supporting their daily operations to maintaining compliance and cutting costs, the right IT support can make a world of difference in a law firm’s success. Read on to discover why IT support is so essential in the legal field.
Consider all of the confidential information that’s sent digitally, scanned into a law firm’s system, or held in digital archives. From social security numbers and client contact information to sensitive payment and case details, there’s a lot to protect. While lawyers have the legal expertise for helping their clients obtain successful case outcomes, very few of these professionals have the hands-on experience and training for ensuring optimum levels of cybersecurity.
When security breaches occur within law firms, the long-term effects on their reputations are devastating. After all, if legal professionals cannot protect the sensitive information of their clients, how can they possibly protect them in court? With countless targeted, malicious attacks being leveraged every day, and new security threats constantly on the horizon, the best way to safeguard this area of a law firm’s collected data and operations is always by hiring seasoned IT professionals.
Outsourcing is Often Better Than Hiring In-House Talent
Sourcing the top talent for a law firm rarely entails hiring a dedicated IT team. There are simply too many aspects of these processes to consider. For instance, lost laptops and lost mobile phones may need to be wiped remotely to clear them of sensitive data; even as managed, in-house services must be upgraded, maintained, and streamlined for optimum effectiveness. IT teams must choose and implement the right anti-virus programs, understand the compliance laws affecting the legal industry, and be able to source the right software and hardware for meeting a firm’s unique and ever-changing needs. By outsourcing, law firms can choose professionals who are adept in all of these areas and more. More importantly, as law firms grow, they’ll have access to a sufficiently diverse range of scalable solutions for meeting their most current requirements.
Make Sure That No Security Gaps Exist
Although all of a firm’s personal computers and laptops may be duly protected by cutting-edge anti-virus software, there’s also the protection of mobile phones to consider. This area of vulnerability can be especially high for firms with employees who’ve opted to use their own mobile phones for business purposes. Managed IT services Denver can assist law firms in establishing foolproof standard practices and rules concerning the management and use of both company-issued and personal technical equipment. They can choose the right e-mail providers for both supporting the needs of legal teams and preventing security issues. With the right support, companies can minimize spam, prevent inadequate filters, and ensure that no gaps exist in their cybersecurity plans.
Get Seamlessly Integrated Solutions
One of the major benefits of hiring a managed IT support service (https://www.clio.com/blog/legal-technology-law-firms/) is the ability to get a seamlessly integrated range of solutions that prevents oversight in any important area. Few law firms are able to meet their full range of technical needs by hiring a single, in-house IT professional. Moreover, law firms with their own in-house IT team routinely experiencing coordination issues and shortfalls in specific cybersecurity talents. When outsourcing, all needs are considered, managed, and met by a single entity. There’s no risk of having in-department miscommunication lead to oversights that create glaring areas of vulnerability.
Enhanced Information Access
Attorneys and paralegals won’t have to search frantically for information when working against deadlines or working from offsite locations when remote access has been designed and implemented by competent professionals. Remote access support can be set up to meet these needs in a timely and efficient matter and without compromising information security. Remote access is becoming increasingly important now that more employees are telecommuting, and more legal matters are being handled in digital settlement meetings. Professionally designed remote access platforms eliminate chaos and ensure that critical facts and documents can be instantly found whenever they’re needed.
Take Advantage of the Latest Technical Innovations
There’s also the fact that existing systems and solutions for accessing and safeguarding digital information are constantly becoming outdated. This is due in large part to the development of all-new cybersecurity threats, just as it’s the result of innovative tech developments or emerging technologies. There are no set-it-and-forget-it solutions when it comes to effective, proactive IT management. Law firms with lots of information, assets, employees, and clients to protect must always be abreast of and using the latest preventative measures.
Professional IT support makes it easier to identify and leverage innovations that are specific to the needs of the individual firm. With managed IT services, law firms can avoid missing out on developments that might further safeguard their operations, and they can avoid spending money on innovations that won’t provide worthwhile returns. Software and hardware upgrades can be made in thoughtful and data-driven ways, and both wasteful spending and unnecessary penalties can be sidestepped.
Investing in the top IT support is one of the best things that growing law firms can do to protect themselves. These services offer assured protection against cyber threats, even as they ensure continuous compliance. They also help legal professionals identify and acquire technical innovations that will better support their businesses in an ever-changing digital environment.